Privacy Notice

Last updated: 01/06/2026

This Privacy Notice explains how LightSpeed Networks Limited (“we”, “us” or “our”) collects, uses and protects personal data when you use the LightSpeed Networks microsite, contact us, or submit an enquiry.

Who we are

We are LightSpeed Networks Limited, a company incorporated in England and Wales with registered number 08671303.

If you have any questions about this Privacy Notice or how we handle personal data, please contact:

• Email: [email protected]
• Address: Office 2B, Westpoint, Lynch Wood, Peterborough, PE2 6FZ

What personal data we collect

• your name
• business name
• job title
• email address
• phone number
• company information you provide to us
• details of your enquiry or message
• marketing preferences
• technical and usage data from your use of the microsite, including IP address, browser type, device information, pages viewed and referring source
• cookie and consent-preference data

How we collect personal data

• directly from you when you complete a contact form, request information, or otherwise contact us
• automatically when you use the microsite, through cookies and similar technologies
• from internal systems or colleagues where your enquiry is referred within the wider LightSpeed group
• from publicly available business sources where relevant to responding to a business enquiry

Why we use your personal data

1. To respond to enquiries and requests

We use your details to assess, manage and respond to your enquiry, including passing it to the relevant internal team.

2. To operate and improve the microsite

We use technical and usage information to understand how the microsite is used, diagnose issues, improve performance and maintain security.

3. To send marketing communications where permitted

Where you have asked to receive updates, or where we are otherwise permitted to contact you, we may send you information about LightSpeed Networks services, content, events or related business updates.

4. To manage and evidence our business operations

We may use your information for internal reporting, governance, audit, legal compliance and record-keeping.

Our lawful bases

We rely on the following lawful bases under UK data protection law:

• Legitimate interests: to operate the microsite, respond to business enquiries, route opportunities internally, improve the site, and manage our business
• Consent: where you opt-in to receive marketing from us, or where non-essential cookies are used
• Legal obligation: where we need to process personal data to comply with legal or regulatory obligations
• Contract / steps prior to contract: where your enquiry relates to potential commercial engagement or service discussions

Who we share personal data with

We may share personal data with:

• relevant employees and teams within LightSpeed Networks and the wider LightSpeed group
• technology, hosting, analytics, CRM, form-processing and IT support providers
• professional advisers and service providers, where necessary
• regulators, courts, law enforcement or other authorities where required

We only share personal data where there is a legitimate need to do so and appropriate safeguards are in place.

International transfers

Some of our service providers may process personal data outside the UK. Where this happens, we will ensure that appropriate safeguards are in place, such as adequacy regulations or approved contractual protections.

How long we keep personal data

We keep personal data only for as long as necessary for the purposes described above, taking into account legal, regulatory, reporting and operational requirements.

As a working rule for this microsite:

• enquiry and contact-form data: [eg 24 months from last meaningful contact]
• marketing preference data: until you unsubscribe or we no longer need it
• analytics / cookie data: in line with the periods set out in our Cookie Policy and platform settings
• legal / compliance records: as required by law or internal retention requirements

Your rights

Depending on the circumstances, you may have the right to:

• access your personal data
• request correction of inaccurate data
• request deletion of your data
• object to processing
• request restriction of processing
• request transfer of your data
• withdraw consent where processing relies on consent

To exercise any of these rights, please contact [email protected]

You also have the right to complain to the Information Commissioner’s Office (ICO) www.ico.org.uk if you believe your data has been handled unlawfully.

Marketing

If you opt in to receive marketing communications, you can unsubscribe at any time by using the unsubscribe link in the email or by contacting us at unsubscribe.

Links to other websites

The microsite may contain links to other websites. Those websites have their own privacy notices, and we are not responsible for their content or privacy practices.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time. Any material changes will be posted on this page with an updated revision date.